SMART SERVICES FOR BUSINESS

We're with you every step of the way

Peace of mind for your investment


Protect your investment in collaboration and maximize uptime

Receive expert support from SMART, with the experience, knowledge, and resources to ensure fast, effective operations

Access global reach and scalability for consistent support services and SLAs, including onsite repair and SMART coordinated installation

Leverage flexible service options to meet your unique support needs

Services to support every step of your journey

Design and Readiness

We’ll assess your IT environment to ensure it’s optimized for a successful deployment (SMART Room System only). This service provides quality assurance of your environment pre-deployment, helping to decrease any post-deployment operational costs. You’ll be set up for success from the beginning, ensuring a smooth integration.

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Deploy

SMART Install Services ensure you have access to consistent global installation services for your SMART solutions, delivered by SMART authorized installation technicians. Best of all? It’s all managed and coordinated directly by SMART.

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Adopt

SMART offers a wealth of free training resources to ensure the quick adoption of your SMART products. From quick-reference guides to video tutorials, these handy resources ensure you get the most out of your SMART products, and build excitement amongst your teams for them.

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Manage

SMART Usage Reporting for the SMART Room System is a cloud service that provides visibility into usage, which is displayed in a dashboard. These reports help you manage your deployment and accelerate adoption.

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SMART Proactive Monitoring for the SMART Room System is a cloud service that provides access to 24/7 alerting on Skype for Business quality of experience. Alerts can be configured to notify you at the earliest stage of an issue, minimizing any downtime.

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Support

Our flexible support options are designed to accommodate your needs. Available in Basic, Elite, Platinum and Plus tiers, it’s easy to find an option that suits your needs.

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